News & UpdatesTanner Elvidge10 November 2021
Product Launch
News & UpdatesBrian Donohue22 September 2021Easier help is better help: Announcing completely redesigned Articles in the Intercom Messenger
News & UpdatesNicole Garrison31 August 2021Announcing multichannel transactional messaging: Make sure your customers get the message
News & UpdatesRati ZvirawaDavid Cullinan24 February 2021Announcing powerful new Intercom reporting features: conversation topics and custom reports
News & UpdatesZoe SinnottJulien Zmiro28 October 2020Announcing Banners – the simple new way to engage your customers
News & UpdatesNicole GarrisonShwaytaj Raste15 September 2020Announcing Series: Intercom's powerful new visual campaign builder
Customer ServiceJane Honey12 August 2020No more compromises: Announcing 20+ new features to supercharge your customer support
News & UpdatesMathew Cropper17 June 2020Introducing Mobile Carousels: The best way to engage customers on mobile
EngineeringColin Kennedy4 February 2020Building an API for powerful customer data analysis
Customer ServiceJack Jenkins22 July 2019Building help content into your product launch
News & UpdatesAshley Hanson5 June 2019Announcing our new, customizable Inbox – now with apps
News & UpdatesBrian DonohuePatrick Andrews17 April 2019Announcing Product Tours: A new way to create powerful, personalized user onboarding
Customer EngagementJasmine Jaume6 February 2019How to evolve product launches as you grow
Tom Foley9 July 2018Launch to sell – leverage sales enablement to maximize product launches
Customer EngagementMatt Hodges16 May 2018Product marketing strategy at a product first company
News & UpdatesPaul Adams24 April 2018A new dawn for the business messenger
Customer EngagementJasmine Jaume13 November 2017Co-ordination and communication: the secret to great product launches
Product & DesignAislinn Treacy5 June 2017What to do when your startup needs program management
News & UpdatesJessica Halper19 February 2014Connecting Intercom to Other Apps with Zapier