All CollectionsContactsTracking, filtering & grouping your customersTracking, filtering & grouping your customersBy Beth-Ann and 8 others9 authors·17 articlesTracking user data in IntercomCreate new Leads and Users in IntercomHow do visitors, leads and users work in Intercom?Merge lead and user profilesEdit and update dataTrack conversions and clicks with UTM parametersThe people list and company list explainedHow to segment your contactsHow do customer filters work?Create more targeted audiences with And / Or rulesHow dates work in IntercomGroup your users by tagsGroup your users by companyGroup your leads by Qualification CompanyWhat is user_id and why would I want to use it?Understanding and managing user IDsPreview what happens before you merge two contact profiles