Asana integration

Let Fin answer project and timeline questions using Asana data


Overview

Configure a Data connector to expose Asana data to Fin (projects, tasks, and milestones), helping Fin answer questions about internal workflows and project timelines accurately.

On Intercom, you set up the Asana connection in the same workspace as your Helpdesk inbox, tickets, and reporting, and Fin hands off to your team there with the full conversation.

What you can do

  • Expose Asana projects, tasks, and milestones to Fin via Data connector
  • Let Fin reference project timelines and task status in responses
  • Answer workflow and deadline questions with live Asana data
  • Use Asana data in Fin conversations, Workflows, and Procedures
  • Requires JWT or email OTP user authentication for live use in production

How it works

Go to Fin AI Agent → Train → Tasks → Manage Data connectors and create a custom connector for Asana, or start from an AI recommendation.

Set up the API call to your Asana system. Configure request parameters, authentication (token-based or OAuth), and map the response fields Fin should use.

Data connectors require JWT or email OTP user authentication to go live. Connectors can only be fully tested in production, not in test workspaces.

Configure

Works with Fin through an API Data connector, supporting both read and write operations. Fin can fetch data to personalize answers and execute actions like processing refunds, updating accounts, or modifying subscriptions in connected systems.

Read the full setup documentation →