Snowflake integration
Give Fin live Snowflake data over MCP or API
Overview
Connect Fin to Snowflake with the Snowflake MCP connector, or expose query results through an HTTPS API and configure a Data connector to call it. Either way, Fin can use analytics data, usage metrics, and customer records in data-driven support responses.
On Intercom, you set up the Snowflake connection in the same workspace as your Helpdesk inbox, tickets, and reporting, and Fin hands off to your team there with the full conversation.
What you can do
- Connect through the Snowflake MCP connector, or an HTTPS API that a Data connector calls
- Let Fin reference customer-specific analytics and usage metrics in answers
- Surface business intelligence data in real-time support conversations
- Use Snowflake data in Fin conversations, Workflows, and Procedures
- Requires JWT or email OTP user authentication for live use in production
How it works
Go to Settings → Integrations → Data connectors and add the Snowflake MCP connector alongside your other MCP connectors. Currently available for US-hosted Intercom workspaces only.
Authorize access to your Snowflake account, then select which Snowflake tools Fin can use directly in Fin or as a step in Workflows and Tasks.
Prefer an API? Expose Snowflake query results through an HTTPS API and create a Data connector that calls it. Data connectors require JWT or email OTP user authentication to go live.
Snowflake MCP for Fin
Fin connects to Snowflake over MCP and uses the tools you allow in customer conversations, Workflows, and Tasks.
Configure
Works with Fin through both MCP and API Data connectors, supporting read and write operations where the connected tool allows it.
Read the full setup documentation →
You might be interested in
Browse all integrations →MongoDB
Fin reads MongoDB data you expose through an API, to answer technical and account queries.
PostgreSQL
Fin reads PostgreSQL data you expose through an API, for real-time lookups and personalized answers.
Segment
Fin uses customer event data from Segment to personalize responses.
PostHog
Fin accesses PostHog product analytics to understand user behavior during support.
Datadog
Fin surfaces Datadog metrics and alerts to answer system status questions.
GitHub
Fin references GitHub issues and release notes to answer technical queries.