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Build stronger customer relationships with Intercom

Choose a solution to get started:

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Support
High-quality, personalized help at scale
  • Human support

  • Live chat for support

  • Outcome reporting

  • Self-serve support

  • Conversational bots

  • Proactive support

  • Targeted messaging

  • Product Tours

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Engage
Onboard, activate and re-engage customers
  • Engagement and adoption

  • Push messages & notifications

  • Banner messages

  • Optimize performance

  • Message versioning

  • Personalize targeting

  • Custom events and customer segments

  • Salesforce & Marketo integrations

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Convert
Turn website visitors into paying customers
  • Website conversion

  • Conversational chatbots

  • Live chat for sales

  • Smart lead qualification

  • Manage leads

  • Automatic meeting booking

  • Conversation routing rules

  • Account-based assignments

  • Revenue and performance reporting

  • Prospect data

  • Salesforce & Marketo integrations

  • Reverse IP lookup and data enrichment

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Intercom for Enterprises

We have enterprise-grade security, advanced permissions, HIPAA support, and extensibility to meet all your enterprise needs.

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Starter
Build great relationships across the customer journey. Support, onboard, and engage customers with Starter.
from $74/mo
when billed annually
  • Support and engage your customers at every step of their journey

  • Chat & email support

  • Targeted outbound email

  • In-product messages

  • Scale without scaling your team

  • Shared Inbox

  • Conversation routing bot

  • Saved Replies/Macros

  • Gain insights & Improve customer experience

  • Company & behavioral data

  • Reporting dashboards

  • Conversation ratings & tags

  • Connect the tools you already use

  • Slack, HubSpot, Pipedrive

  • And 250+ more in the app store

Customize your plan with add-ons

Product Tours

from  $199/mo

Drive adoption with interactive tours inside your product.

See details
  • Easy, code-free builder

WhatsApp

from  $9/mo per seat

Provide a seamless messaging experience for customers with WhatsApp.

See details
  • Customers can start conversations in WhatsApp
  • Manage your conversations from the Intercom inbox
  • Seamlessly move conversations from the Messenger to WhatsApp
  • Fully integrated with Reporting

Surveys

from  $49/mo

Seamlessly capture first-party data and act on customer feedback and needs.

See details
  • Simple to set-up and customize to your brand
  • Connect with customers via multiple channels - in-product, mobile, email, and more
  • Identify target audiences using your customer and event data
  • Build responsive workflows for follow-ups, onboarding, sales, and more!
  • Jesus Requena
    “We can capitalize on visitor intent with Intercom. In our first 3 months, Intercom accounted for 80% of inbound inside sales revenue.”
    Jesus Requena
    Director, Growth Marketing
    Unity
  • Veena Gupta Photo
    “Announcing new features through Intercom is the most effective way our users become aware of what we're building.”
    Veena Gupta
    Head of Online Sales & Ops
    Coda