News & UpdatesDes Traynor13 July 2017
Des Traynor
Co-founder & Chief Strategy Officer, Intercom
News & UpdatesDes Traynor19 April 2017New book: Intercom on Starting Up
News & UpdatesDes Traynor13 April 2017Picking a pricing strategy for your product
Product & DesignDes Traynor24 March 2017A simple improvement to product announcements
Product & DesignDes Traynor22 March 2017What voice UI is good for (and what it isn't)
Product & DesignDes Traynor16 March 2017Lessons in product management with Intercom's Colin Bentley and Brian Donohue
Customer EngagementDes Traynor3 March 20174 strategies to increase user engagement
Customer ServiceDes Traynor10 February 2017How your support team improves your product
Product & DesignDes Traynor5 January 2017Product trends with Intercom's Paul Adams and Emmet Connolly
Customer EngagementDes Traynor4 January 2017Q&A: How to get better at public speaking
Customer EngagementDes Traynor30 November 2016Reduce churn by re-engaging your customers
Product & DesignDes Traynor21 November 2016Your product is already obsolete
News & UpdatesDes Traynor18 November 2016Q&A: What books would you recommend to new entrepreneurs?
Product & DesignDes Traynor27 October 2016Intercom’s Elizabeth McGuane on crafting a content strategy
Customer EngagementDes Traynor18 October 20165 simple messages to engage your customers
Product & DesignDes Traynor13 October 2016Jared Spool on UX design
Customer EngagementDes Traynor12 October 2016How to send good email – opens, clicks, conversions
EngineeringDes Traynor15 September 2016Intercom's Darragh Curran on scaling engineering
News & UpdatesDes Traynor13 September 2016New book: Intercom on Onboarding
Product & DesignDes Traynor1 September 2016Trello's Michael Pryor on building a mass-market product