Product & DesignDes Traynor3 January 2019
Des Traynor
Co-founder & Chief Strategy Officer, Intercom
Product & DesignDes Traynor9 November 2018What comes after product market fit?
Product & DesignDes Traynor25 July 2018Why people are key to scaling your startup
Product & DesignDes Traynor11 July 2018Making things people want
Customer EngagementDes Traynor15 June 2018Using cohort analysis to improve retention
Product & DesignDes Traynor8 June 2018How to make product improvements to existing products
Customer EngagementDes Traynor1 June 2018Startup marketing: strategies for year one
Product & DesignDes Traynor25 May 2018Build the right thing
Product & DesignDes Traynor17 May 2018Bob Moesta on unpacking customer motivations with Jobs-to-be-Done
Product & DesignDes Traynor18 April 201810 core principles for starting up
Customer EngagementDes Traynor16 March 2018Understanding direct and indirect competition
Product & DesignDes Traynor4 January 2018Product and design trends that will shape 2018
Product & DesignDes Traynor21 December 2017What 2017 taught us about product
Product & DesignDes Traynor14 December 2017NextView Ventures' Melody Koh on leading product at a high-growth company
Product & DesignDes Traynor13 December 2017A great product starts with a great vision
Customer EngagementDes Traynor12 December 2017How Intercom got our first customers
AI & AutomationDes Traynor7 December 2017Intercom's Fergal Reid on the product implications of AI and machine learning
Product & DesignDes Traynor29 November 2017Ingredients to build a product first company
Product & DesignDes Traynor9 November 2017Getting product strategy right
Product & DesignDes Traynor10 August 2017Harvesting the low hanging fruit of user onboarding