Des Traynor
Co-founder & Chief Strategy Officer, Intercom
Des leads Intercom's R&D org and oversees its product strategy. He often speaks about product and growth strategies at conferences worldwide, including SaaStr, Web Summit, and The Next Web. You can also find him hosting the Intercom on Product podcast. Prior to Intercom he co-founded Exceptional and worked in UX design.
Published 31 min
Your product is already obsolete
Published 3 min
Q&A: What books would you recommend to new entrepreneurs?
Published 27 min
Intercom’s Elizabeth McGuane on crafting a content strategy
Published 5 min
5 simple messages to engage your customers
Published 32 min
Jared Spool on UX design
Published 4 min
How to send good email – opens, clicks, conversions
Published 30 min
Intercom’s Darragh Curran on scaling engineering
Published 1 min
New book: Intercom on Onboarding
Published 35 min