The Intercom Blog

Published May 13, 2022 3 min

What is lead generation?

What differentiates a lead from a prospect? Learn about lead generation strategies, tools, and see how marketing and sales both contribute to lead generation.

Nessa Morrissey

Published May 13, 2022 3 min

What is lifecycle marketing?

Published May 13, 2022 3 min

What is a net promoter score (NPS)?

Published May 11, 2022 5 min

Intercom’s product principles: Build better solutions by keeping it simple

Published May 11, 2022 3 min

What is IVR deflection?

Published May 10, 2022 9 min

Marketing chatbots: The marketer that’s always on

Published May 5, 2022 14 min

Let’s talk principles: Exploring how we build product at Intercom

Published May 4, 2022 4 min

Built for you: New channels of communication, improved reporting, and much more

Published Apr 28, 2022 26 min

HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

Published Apr 26, 2022 2 min

Welcoming our newest board member to Intercom