Customer ServiceJack Jenkins23 November 2016
customer support
Customer ServiceAdam Risman10 November 2016Basecamp's Chase Clemons on delivering better support
Customer ServiceJeff Gardner20 October 2016Wistia’s Jeff Vincent on solving customer problems
Customer ServiceJack Jenkins11 October 2016How to use checklists to improve customer support
Customer ServiceRuairí Galavan16 August 2016Empathy: the key to better support content
News & UpdatesSabrina Gordon3 August 2016Announcing our third office – Chicago
Customer ServiceAnita Pericic21 June 2016Successful teams are built on smart onboarding
Customer ServiceJeff Gardner14 June 2016Who are you building for?
Customer ServiceSabrina Gordon14 April 2016CoSupport's Sarah Hatter on customer support
Customer ServiceNate Munger13 January 2016Why you should provide VIP customer support
News & UpdatesChristine Sotelo-Dag1 October 2015What we shipped: goals, teams, rules, and more
News & UpdatesDaniel Harris18 June 2015What we shipped: new package, Android integration, real-time, and more
Customer ServiceJeff Gardner26 May 2015How we use Intercom to support Intercom customers
Customer ServiceSara Yin1 May 2015Don’t let your users become a Twitter mob
Customer ServiceMichelle Fitzpatrick9 March 2015Design principles: insights are not about analytics
Customer EngagementDes Traynor18 February 2015How to show customers the value of free
Customer ServiceAdam Thomas12 January 2015Storyful stays relevant, timely, and authentic with Intercom
Customer ServiceDes Traynor11 February 2014Show, don't tell, with GIFs
Customer ServiceDes Traynor20 August 2013Customer Support: Always Easy, Never Necessary
Customer ServiceDes Traynor14 August 2013The right type of customer conversations