Customer ServiceFrancesca Conde19 March 2025
Fin
Customer ServiceLeanne Harte6 November 2024Braving busy holidays: Reduce customer service stress with automation and AI
News & UpdatesPaul Adams10 October 2024Meet Fin 2: Watch the launch of our next-generation AI Agent
News & UpdatesDes Traynor10 October 2024Fin 2: Powered by Anthropic's Claude LLM
News & UpdatesKyle Rocco10 October 2024Fin 2: The first AI agent that delivers human-quality service
Customer ServiceDavin O'Dwyer12 September 2024Built for You: Fin is now available over email
Customer ServiceOlivia Singarella27 June 2024Built For You: New AI-first releases for better, faster, more personalized support
Customer ServiceLiam Geraghty11 April 2024The Ticket: How AI Copilot changes the game for support teams
Customer ServiceAlissa Tyrangiel10 April 2024Introducing Intercom's AI Copilot: Increase agent efficiency by 31%
News & UpdatesBob Wallis14 February 2024Our AI agent Fin now supports your customers in 45 languages
Customer ServiceBob Wallis16 January 2024Fin, the breakthrough AI agent for customer service, keeps getting better
Customer ServiceOlivia Singarella13 December 2023Fin is now in the inbox: Meet your support team's new AI assistant
AI & AutomationLiam Geraghty29 June 2023Becoming Fin: The story behind the name of our AI chatbot
AI & AutomationLynsey DuncanCormac O'Dwyer27 June 2023How do your customers feel about AI chatbots?
News & UpdatesBob Wallis13 June 2023Everything you need to know about Fin, the breakthrough AI bot transforming customer service
Customer ServiceLiam Geraghty1 June 2023Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space
Product & DesignLiam Geraghty17 May 2023Building AI that works: How to navigate the AI frontier as a product leader
Customer ServiceRuth O'Brien9 May 2023Adding AI to your support team can be daunting. Our advice? You’ve got this
AI & AutomationNiamh O'Connor19 April 2023Questions about our new AI agent, Fin? Here's everything you need to know
Customer ServiceBeth-Ann Sher19 April 2023Get ready for AI bots by optimizing your knowledge base