News & UpdatesThe Fin Team7 October 2026
Fin
News & UpdatesEoghan McCabe15 June 2026Salesforce signs definitive agreement to acquire Fin
News & UpdatesPaul Adams9 June 2026Extending Fin as the most open Agent platform
News & UpdatesEoghan McCabe4 June 2026Playing a different game
Customer ServiceBeth-Ann Sher27 May 2026The ultimate guide to knowledge management for your Service Agent
AI & AutomationCiaran Nolan25 May 2026Speed-to-lead is a solved problem
EngineeringRyan Sherlock19 May 2026Ready for your busiest day: How we scale
AI & AutomationBeth-Ann SherFred Walton13 May 2026The ultimate guide to knowledge management for your Sales Agent
News & UpdatesEoghan McCabe12 May 2026Today Intercom becomes Fin
AI & AutomationPascaline Albin28 April 2026AI is the answer to the sales growth-without-headcount problem
News & UpdatesCiaran Nolan23 April 2026Introducing the Sales Agent Blueprint
EngineeringKesha MykhailovNiamh Young21 April 2026AI is approving our pull requests: Here's how we made it safe
News & UpdatesPratik Bothra14 April 2026The hardest percentages
Customer ServiceKevin O'Brien13 April 2026From swarms to product: Turning customer signals into scalable features
News & UpdatesEoghan McCabe26 March 2026Announcing Fin Apex: The age of vertical models is here
Customer ServicePeter Dalton8 December 2025Setting the standard for support: What Spain’s new customer service law signals
Customer ServiceFrancesca Conde11 November 2025Hollywood demos vs. real-world demos
Customer ServiceAisling O'Reilly28 April 2025Pricing AI agents: What does ‘value-based pricing’ really mean for AI?
Customer ServiceZoe Sinnott9 April 2025Train Fin to behave like your best agents
Customer ServiceSummer Smith3 April 2025Gaming support economics: A guide to maximizing ROI in the AI agent era