Announcing Intercom's new program for venture-backed startups

We are delighted to share that we are officially launching our new program for fast-growing, venture-backed startups.

We’re working with venture capital, accelerator, incubator, and technology partners to help founders bring the best communication experience to their customers. The program is best suited to high-growth Seed and Series A startups, and has already partnered with Bessemer Venture Partners, Kleiner Perkins, Index Ventures, OnDeck, Kaszek, Dogpatch, USV, Uncork, Kima & Atlantic Bridge.

“Over 5,000 startups from top incubators around the world use Intercom. It is an essential element of the startup stack as founders optimize their customer engagement”

First-class customer communication is so critical to the success of startups, which is why Intercom is often one of the first tools that founders deploy as they build a foundation of personalized, scalable customer communication. Over 5,000 startups from top incubators around the world use Intercom. It is an essential element of the startup stack as founders optimize their customer engagement.

The new startup program offers Intercom’s main customer communication solutions for 100% off in the first year, 50% off on the second year, and an ongoing discount of 20% thereafter. This allows founders to invest heavily in their first customer relationships, grow their self-service offering with bots and content, leverage in-product messaging to enhance their product onboarding experience, and drive revenue growth by engaging with in-context, conversational engagement.

“We have seen awesome customers like Spendesk and Notion start on our early-stage program and go on to become unicorns”

This program builds on the success of Intercom’s existing early-stage startup program, complementing it with a closer focus on venture-backed startup needs as they scale. Intercom’s early-stage startup program, which was established over six years ago, extends a discount of 95% on our products and has helped thousands of startups scale from pre-seed. We have seen awesome customers like Spendesk and Notion start on our early-stage program and go on to become unicorns. Some other fast-growing startups using Intercom include Monzo, Frame.io, and Aircall.

“The startup landscape is full of exciting, and innovative companies, and we look forward to continuing to support them. Intercom was critical to Notion’s early engagement with customers. We are excited to see Intercom building a startup program, much like our Notion for Startups program. Startups rely on tools like Notion and Intercom to get their companies off the ground” – Kate Taylor, Head of SMB Business at Notion

Our startup team is actively connecting our founder community to optimize customer experience and growth. We hope to see you at some of the webinars and events we’ll be running throughout the year.

“Our secret to sustainable growth: Intercom has allowed us to scale the company (and ourselves) while catering to our entire funnel, from signing up prospects to upselling to our best customers” – Thomas Maremas, CEO and Founder, encuadrado

Are you a venture capital, accelerator, incubator, or technology partner? We would love to partner with you to help your portfolio and community grow. Apply here.