Linear integration
Keep customers updated with live Linear issue status from Fin
Overview
Configure a Data connector to expose Linear data to Fin (issue status, project cycles, and roadmap data), keeping customers informed with accurate, real-time engineering updates.
On Intercom, you set up the Linear connection in the same workspace as your Helpdesk inbox, tickets, and reporting, and Fin hands off to your team there with the full conversation.
What you can do
- Expose Linear issue status and project cycle data to Fin via Data connector
- Let Fin reference engineering progress and roadmap status in answers
- Answer technical status queries with live Linear issue data
- Use Linear data in Fin conversations, Workflows, and Procedures
- Requires JWT or email OTP user authentication for live use in production
How it works
Go to Settings → Integrations → Data connectors. You'll see a section for adding connectors from popular apps powered by MCP servers. Currently available for US-hosted Intercom workspaces only.
Choose a ready-made template for Stripe, Linear, Shopify, or Zapier, or click Custom MCP to add any MCP-compliant server using a URL and auth credentials. Authorize via OAuth or provide an access token.
Select which tools Fin can use from the connected MCP server, configure input parameters, and use the connector directly in Fin or add it as a step in Workflows and Tasks.
Linear MCP for Fin
Fin connects to Linear over MCP and uses the tools you allow in customer conversations, Workflows, and Tasks.
Configure
Works with Fin through both MCP and API Data connectors, supporting read and write operations where the connected tool allows it.
Read the full setup documentation →
You might be interested in
Browse all integrations →Sentry
Fin surfaces Sentry error reports to speed up technical support resolution.
Mailchimp
Fin accesses Mailchimp campaign data and subscriber info for marketing queries.
SendGrid
Fin checks SendGrid email delivery status and transactional message logs.
QuickBooks
Fin accesses QuickBooks invoices and payment records for account inquiries.
Xero
Fin pulls Xero accounting data and invoices for financial support queries.
REST API
Connect any system to Fin using a custom REST API data connector.