Customer Service

Strategies for providing next-generation service for today’s customers

Published May 31, 2024 3 min

How AI is unlocking more meaningful work for customer service teams

How AI is unlocking more meaningful work for customer service teams

Published May 28, 2024 4 min

Response Time: Vol. 27

Response Time: Vol. 27 blog hero image

Published May 24, 2024 1 min

Prepare your internal knowledge content for AI

Internal knowledge content

Published May 24, 2024 30 min

The Ticket: Evolving your support org to thrive in the AI era

Ruth O'Brien and Declan Ivory The Ticket Podcast

Published May 23, 2024 3 min

How AI makes support work more meaningful

How AI makes support work more meaningful

Published May 16, 2024 16 min

The Ticket: Mapping out the first 90 days with AI-first Customer Service

Intercom's Senior Director of Human Support Bobby Stapleton and Director of Customer Support Operations Anthony Lopez

Published May 14, 2024 4 min

Ready to transform your career, customer support leaders?

Published May 13, 2024 4 min

Response Time: Vol. 26

Published May 9, 2024 24 min

Off Script: Into the future with AI-first Customer Service

Intercom's Off Script Episode 2 – Paul Adams

Published May 1, 2024 21 min

The Ticket: Exploring customer service career paths in the age of AI

Blog hero image for Intercom's The Ticket podcast