Engineering

If shipping is your heartbeat, you’re in the right place

Published Feb 16, 2022 7 min

Infrastructure at speed: 5 lessons learned from building Intercom in Europe

Intercom European data hosting

Published Jan 27, 2022 19 min

How do we feel about being called ‘women in tech’?

Published Dec 9, 2021 5 min

Introducing Intercom’s Regional Data Hosting program

european data hosting

Published Dec 2, 2021 27 min

Intercom presents Engineer Chats

Published Nov 29, 2021 4 min

Supercharge your learning with the 15-minute rule

Published Nov 15, 2021 7 min

5 ways engineers can make a positive impact outside the code editor

Published Nov 3, 2021 6 min

Is your engineering team experiencing alert fatigue? Ask these 8 questions

Better alerting strategy intercom

Published Oct 20, 2021 4 min

Foundations to build on: Intercom’s principles for building product

R&DPrinciples

Published Oct 13, 2021 6 min

How Intercom’s Data Infrastructure team met growing demand with solid principles

data-infrastructure-hero

Published Aug 11, 2021 6 min

Shipping fast and safe: Building a culture of low-risk learning

shipping safely