News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Oct 26, 2020 9 min

Eoghan McCabe on the importance of authenticity in leadership

Eoghan McCabe on the importance of authenticity in leadership

Published Sep 15, 2020 7 min

Announcing Series: Intercom’s powerful new visual campaign builder

Series launch post hero image

Published Aug 18, 2020 6 min

Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently

Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently

Published Aug 12, 2020 10 min

No more compromises: Announcing 20+ new features to supercharge your customer support

Published Aug 10, 2020 5 min

Navigating the unknown: How contact tracing app Rippl is using Intercom to guide New Zealand into the “new normal”

Rippl team photo

Published Aug 4, 2020 2 min

Meet Dan Griggs, Intercom’s first CFO

Published Jul 9, 2020 3 min

A message to our customers

Published Jun 27, 2020 35 min

We run on inclusion: Sharing stories and lived experiences

Published Jun 18, 2020 9 min

Announcing Intercom’s new CEO

Published Jun 17, 2020 7 min

Introducing Mobile Carousels: The best way to engage customers on mobile