News & UpdatesDee Reddy20 May 2021
News & Updates
All the latest news and updates about Intercom – the product, the company and the people
News & UpdatesDes Traynor18 May 2021Conversational support is business critical – insights from Forrester research
News & UpdatesNicole Garrison12 May 2021Built for you: Custom Reports, Conversation Topics, Macros, and more to personalize customer communication
News & UpdatesNiamh Young25 March 2021Health matters: Store and process healthcare data in a HIPAA-compliant manner using Intercom
News & UpdatesBeth McEntee23 March 2021Customizing the customer experience: How Grover boosted the power of their support with custom apps
News & UpdatesZara Burke9 March 2021Announcing 'The Ultimate Guide to Conversational Support'
News & UpdatesRati ZvirawaDavid Cullinan24 February 2021Announcing powerful new Intercom reporting features: conversation topics and custom reports
News & UpdatesDee Reddy18 February 2021Lessons learned on leadership with Karen Peacock and Leandra Fishman
- News & UpdatesNicole Garrison10 February 2021
Built for you: Powerful updates to Series, Banners, Resolution Bot, and more to help you stay personal at scale
News & UpdatesOlivia Proffit17 January 2021Employee Spotlight: Serena Fritsch
News & UpdatesDavin O'Dwyer21 December 20202020 on Inside Intercom
News & UpdatesDavin O'Dwyer9 December 2020Lessons from the boardroom: Karen Peacock on leadership
News & UpdatesAnnie Berrones10 November 2020Built for you: Banners, Series, and more features to create a conversational experience
News & UpdatesZoe SinnottJulien Zmiro28 October 2020Announcing Banners – the simple new way to engage your customers
- News & UpdatesCaoimhe Gaskin26 October 2020
Eoghan McCabe on the importance of authenticity in leadership
News & UpdatesNicole GarrisonShwaytaj Raste15 September 2020Announcing Series: Intercom's powerful new visual campaign builder
- News & UpdatesMark Iafrate18 August 2020
Built for you: Workflow updates, Articles API, and more to help you engage customers efficiently
News & UpdatesBeth McEntee10 August 2020Navigating the unknown: How contact tracing app Rippl is using Intercom to guide New Zealand into the “new normal”
News & UpdatesKaren Peacock4 August 2020Meet Dan Griggs, Intercom’s first CFO
News & UpdatesKaren Peacock9 July 2020A message to our customers