Product & Design

Published Nov 4, 2021 19 min

Meet the team: Intercom’s Brand Studio on evolving our brand

Published Oct 20, 2021 4 min

Foundations to build on: Intercom’s principles for building product

Published Oct 18, 2021 7 min

What metrics are the most important for your product?

Published Oct 13, 2021 22 min

Intercom’s Jane Honey on perfecting career paths for product management

Published Sep 28, 2021 5 min

Moving upmarket as a product manager: What changes and what stays the same?

Published Sep 15, 2021 29 min

Write the rules of your game – Kevin Maney on designing your own category

Published Sep 14, 2021 5 min

7 proven techniques for writing a great problem statement

Published Aug 25, 2021 6 min

Built for you: Improved reporting, integrations, mobile experience, and more

Published Aug 19, 2021 32 min

Intercom on Product: Keeping the momentum going as you scale

Published Aug 10, 2021 6 min

Revealing our refreshed brand: How (and why) we’ve updated our look