Customer Engagement6 May 2019
Blog
Articles and Podcasts on Customer Service, AI and Automation, Product, and more.
Product & Design1 May 2019Building Product Tours: The design process behind our onboarding tool
News & Updates30 April 2019Introducing Custom Bots for mobile
Engineering24 April 2019How to prepare for software engineering interview questions
Product & Design23 April 2019User onboarding strategies that work - and mistakes to avoid
News & Updates17 April 2019Announcing Product Tours: A new way to create powerful, personalized user onboarding
Product & Design15 April 2019What should designers ship?
News & Updates10 April 2019Announcing our new guides: everything you need to know about buying live chat
- News & Updates3 April 2019
What we shipped: 8 new features to create a best-in-class customer journey
Product & Design1 April 2019A product manager walks into a bar…
News & Updates27 March 2019Get personal: Say hello to account-based marketing in Intercom
- 26 March 2019
Why your customers' second invoice is so important
Product & Design25 March 2019How to learn from churn – designing good user offboarding
- Customer Service15 March 2019
How to maintain high quality conversations with your customers at scale
- Customer Engagement6 March 2019
Activating customers depends on unlocking the right steps
AI & Automation5 March 2019How sales development is being transformed by automation