The Intercom Blog

Published Aug 22, 2022 5 min

4 ways to personalize your marketing messaging and boost engagement

Want to boost engagement and supercharge your marketing? Here's how to deliver personalized, targeted messaging at every touchpoint.

Anna Murphy

Published Aug 18, 2022 30 min

Algolia’s Sarah Dayan on what sets a senior engineer apart

Published Aug 17, 2022 7 min

Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams

Published Aug 16, 2022 7 min

In-context or out of touch: The future of online customer service

Published Aug 11, 2022 2 min

Announcing our new guide ‘Supercharge Your Support: How In-context Support Can Boost Your Bottom Line’

Published Aug 11, 2022 30 min

UserTesting’s Janelle Estes on using human insight to create memorable experiences

Published Aug 10, 2022 6 min

Intercom’s product principles: Shaping the solution to maximize customer value

Published Aug 9, 2022 6 min

Valuable insights at the right time: Determining the ideal level of design fidelity for user testing

Published Aug 9, 2022 2 min

Intercom included on the Forbes Cloud 100 for sixth consecutive year

Published Aug 7, 2022 12 min

What is customer acquisition cost and why does it matter?