News & Updates12 June 2018
Blog
Articles and Podcasts on Customer Service, AI and Automation, Product, and more.
Product & Design8 June 2018How to make product improvements to existing products
Customer Engagement1 June 2018Startup marketing: strategies for year one
News & Updates30 May 2018Take the wheel and choose your own career direction
Engineering29 May 2018Making the transition from consultant to product engineer
AI & Automation28 May 2018The one simple question our bot asks that saves our sales team hours
Product & Design23 May 2018Exploratory research: how to use it to drive product development
News & Updates22 May 2018Announcing Intercom on Marketing – the print and audio edition
Product & Design21 May 2018Design leadership as a subversive activity
Customer Service18 May 2018Your growth requires taking risks with your hiring strategy
Customer Engagement16 May 2018Product marketing strategy at a product first company
Customer Service15 May 2018Want your support team to drive revenue? Go real time.
Customer Engagement14 May 2018The top marketing statistics for 2018 and why they matter
11 May 2018From hi to buy: 6 live chat sales techniques
News & Updates8 May 2018More than just chat: which Messenger apps should I use?
Engineering7 May 2018Learning by fixing — the value of triage engineer rotations
Customer Service4 May 2018Motivate your star performers with meaningful career conversations