The Intercom Blog

Published Aug 3, 2022 18 min

Let’s talk principles: From technical conservatism to connected, modular systems

Listen to members of our Engineering and Product Design teams discuss the principles that help us ship fast and scale quickly.

Liam Geraghty

Published Aug 3, 2022 2 min

Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more

Published Aug 3, 2022 3 min

Building a company to be proud of: Intercom recognized as one of the best places to work

Published Aug 2, 2022 14 min

Customer retention strategies: 5 best practices & 6 strategies for low churn

Published Jul 28, 2022 26 min

Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Published Jul 27, 2022 7 min

Ensuring Intercom’s interoperability for enterprise customers

Published Jul 27, 2022 4 min

4 ways to accelerate sales using the Intercom integration with HubSpot

Published Jul 26, 2022 2 min

What is call deflection?

Published Jul 26, 2022 3 min

What is conversational AI?

Published Jul 26, 2022 3 min

What is a conversion rate?