The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published Feb 23, 2022 28 min

Wellbeing coach Marilyn Suttle on curbing burnout and attrition

After two years of the pandemic, employees are feeling more stressed and burned out than ever, and the companies that focus on their wellbeing will be the ones to thrive.

Liam Geraghty

Published Feb 23, 2022 10 min

Customer acquisition strategy: How to acquire more customers in 2023

Published Feb 22, 2022 7 min

Security at Intercom: How our InfoSec team protects our customers’ data and trust

Published Feb 17, 2022 26 min

Velocity’s Doug Kessler on bringing the mojo back to content marketing

Published Feb 16, 2022 7 min

Infrastructure at speed: 5 lessons learned from building Intercom in Europe

Published Feb 10, 2022 25 min

2022 customer support trends: How support leaders are adapting

Published Feb 9, 2022 5 min

Introducing Intercom’s product principles: A series exploring the beliefs that shape what and how we build

Published Feb 3, 2022 30 min

CX expert Jay Baer on creating experiences that get your customers talking

Published Feb 2, 2022 6 min

Transform the way you share your work: Tricks from Hollywood’s publicity playbook

Published Jan 31, 2022 2 min