The Intercom Blog

Published Jan 18, 2022 3 min

Announcing ‘The Intercom Customer Support Trends Report for 2022’

Discover five trends transforming customer support and how to capitalize on them in our new 'Intercom Customer Support Trends Report.'

Zara Burke

Published Jan 16, 2022 17 min

How to build, manage and scale a sales team – 12 strategies from the experts

Published Jan 12, 2022 5 min

Moving fast and building smart: The value of quick customer feedback

Published Jan 12, 2022 31 min

Benn Stancil, founder of Mode, on how data science can help us make better decisions

Published Jan 11, 2022 2 min

Introducing “New at Intercom” – our first virtual launch event

Published Jan 5, 2022 27 min

Drata’s CEO Adam Markowitz on creating a culture of cyber security

Published Jan 5, 2022 7 min

Brew and Review: Building a knowledge sharing loop for Customer Success

Published Jan 3, 2022 7 min

Continue, Stop, Start: Rethinking retrospectives

Published Dec 21, 2021 12 min

2021 on Inside Intercom

Published Dec 21, 2021 34 min

2021 in conversation: Learnings from the podcast