News & Updates28 September 2015
Blog
Articles and Podcasts on Customer Service, AI and Automation, Product, and more.
Engineering22 September 2015Why continuous deployment just keeps on giving
15 September 2015How to build and structure your sales team
Customer Service9 September 2015Effective messages have real goals
News & Updates8 September 2015Making it easier to build on Intercom
Customer Service4 September 2015How ProfitBooks used Intercom to increase renewal rates by 40%
News & Updates2 September 2015Striving to make Intercom delightfully fast
News & Updates26 August 2015The story of Intercom (as we raise a $35M Series C)
Customer Service25 August 2015Seven properties of effective messages
Engineering24 August 2015How we hire engineers: Culture contribution
News & Updates17 August 2015A year of growth and change with Intercom
Customer Service14 August 2015Better goals help Magoosh improve message performance by 11%
Product & Design11 August 2015The only competitor that matters
Customer Engagement20 July 2015Write books worth reading
News & Updates23 June 2015Driving excellence with values not rules
News & Updates18 June 2015What we shipped: new package, Android integration, real-time, and more
Product & Design17 June 2015Where do product roadmaps come from?
Customer Engagement10 June 2015Lessons learned from scaling a blog
Product & Design27 May 2015Messaging is just getting started
Customer Service26 May 2015How we use Intercom to support Intercom customers