The Intercom Blog

Published May 20, 2021 35 min

Conversations with friends: 6 highlights from behind the mic

As our podcast producer Dee Reddy hangs up her headphones, we take a look back at some of her favorite episodes from the past two years.

Dee Reddy

Published May 19, 2021 7 min

Core responsibility: How we scaled our core technologies team

Published May 18, 2021 4 min

Conversational support is business critical – insights from Forrester research

Published May 13, 2021 36 min

Gong’s Linda Lin on customer success strategies for moving upmarket

Published May 12, 2021 9 min

Building high-performing teams through continuous improvement

Published May 12, 2021 7 min

Built for you: Custom Reports, Conversation Topics, Macros, and more to personalize customer communication

Published May 11, 2021 7 min

Cutting the cord on inappropriate customer conversations

Published May 5, 2021 23 min

Assembly required – 55 sales tools to build the ultimate tech stack

Published Apr 29, 2021 40 min

360Learning’s Joei Chan on embracing innovation as a content marketer

Published Apr 28, 2021 6 min

Managing infrastructure costs as your company grows