Handling
By Beth-Ann and 8 others9 authors23 articles
- Real-time Dashboard
- Inbox language detection
- Close a conversation
- Reply to specific messages in a conversation
- Replying to closed email conversations
- Prevent replies after you close a conversation
- Prioritize your most important conversations
- Organize your Inbox with custom views and folders
- Accessing unsupported attachment file types
- Inbox search and filter
- Loop teammates or teams into conversations
- Snooze a conversation
- Assign conversations to teammates and teams
- Manage group conversations in the Inbox
- Manually qualify leads as you chat
- Inbox Sorting
- Work as a team and respond to conversations at scale
- Get context fast with user and company profiles
- Identify duplicate users in conversations
- Link Security Settings
- Attachment safety: How we scan files for malware
- Deleting a conversation
- Conversation priority levels