Cal.com integration

Help customers with Cal.com bookings, right in Fin


Overview

Connect Cal.com to Fin with prebuilt Data connector templates, so Fin can use live scheduling data to help customers with their bookings instead of handing off to your team.

On Intercom, you set up the Cal.com connection in the same workspace as your Helpdesk inbox, tickets, and reporting, and Fin hands off to your team there with the full conversation.

What you can do

  • Prebuilt Cal.com templates for Fin Data connectors
  • Let Fin use live scheduling data in conversations
  • Use Cal.com data in Fin conversations, Workflows, and Procedures
  • Requires JWT or email OTP user authentication for live use in production

How it works

Go to Fin AI Agent → Train → Tasks → Manage Data connectors and pick the Cal.com template from the template library.

Authenticate with your Cal.com account, then review the request parameters and the response fields Fin should use.

Data connectors require JWT or email OTP user authentication to go live. Connectors can only be fully tested in production, not in test workspaces.

Configure

Works with Fin through an API Data connector, supporting both read and write operations. Fin can fetch data to personalize answers and execute actions like processing refunds, updating accounts, or modifying subscriptions in connected systems.

Read the full setup documentation →