Notion integration
Let Fin answer questions using your Notion knowledge base
Overview
Connect Notion as a knowledge content source under Train → Content. Sync to keep content view-only and automatically up to date, or import it as editable internal articles. Fin uses your Notion documentation to answer customer questions accurately.
On Intercom, you set up the Notion connection in the same workspace as your Helpdesk inbox, tickets, and reporting, and Fin hands off to your team there with the full conversation.
What you can do
- Connect Notion under Train → Content as a synced or imported knowledge source
- Sync to keep Notion content view-only and auto-updated, or import as editable articles
- Fin surfaces your Notion documentation to answer customer questions accurately
- Works alongside your other Fin knowledge sources
How it works
Go to Fin AI Agent → Train → Content and choose From Notion. Connect your Notion workspace and select the pages or databases Fin should use. Notion is a knowledge content source, not a data connector.
Choose Sync to keep Notion content view-only and automatically up to date in Fin, or Import to bring it in as editable internal articles.
Fin uses your Notion content alongside your other knowledge sources to answer customer questions accurately.
You might be interested in
Browse all integrations →Airtable
Fin reads Airtable bases for dynamic data lookups in conversations.
Jira
Fin checks issue status and syncs engineering updates with support.
Trello
Fin reads Trello boards and cards to track requests and task status.
ClickUp
Fin reads ClickUp task data so it can reference project and work status.
Asana
Fin pulls task and project data to give customers context on timelines.
Coda
Fin reads Coda documents and tables for dynamic data lookups.