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The Intercom

Customer Support Trends Report 2022

In this report, see the top five trends disrupting customer support today. You’ll also get tips on how to make your customers happier and your team more efficient in 2022.

Customer support team
What you'll learn

In this report, see the top five trends disrupting customer support today. You’ll also get tips on how to make your customers happier and your team more efficient in 2022.

Learn about top 5 customer support trends transforming the industry from over 1,200 global support managers and leaders including the need for an agile support team and connected support technology stack.

In this report, see the top five trends disrupting customer support today. You’ll also get tips on how to make your customers happier and your team more efficient in 2022.

Discover:

Why fewer companies are meeting customer expectations

How to fight back against team burnout and turnover

The ways support teams are connecting their tech stacks