News & Updates

All the latest news and updates about Intercom – the product, the company and the people

Published Mar 23, 2022 7 min

New at Intercom: 5 highlights from our virtual launch event

Paul Adams Surveys

Published Mar 22, 2022 2 min

Make the most of every customer interaction with the Engagement OS

Published Mar 8, 2022 15 min

Celebrating International Women’s Day 2022: Women who broke the bias

Published Mar 7, 2022 5 min

Built For You: Premier Services, Conditional Branching, and more features to tailor customer experiences

Built for you hero image

Published Mar 1, 2022 4 min

The values behind our first virtual launch event, New at Intercom

New at Intercom virtual launch event

Published Mar 1, 2022 4 min

Meet Intercom Community – Intercom’s customer community forum

Meet Intercom Community – Intercom’s customer community forum

Published Feb 23, 2022 28 min

Wellbeing coach Marilyn Suttle on curbing burnout and attrition

Published Jan 31, 2022 2 min

Announcing Intercom’s new program for venture-backed startups

Announcing Intercom’s new program for venture-backed startups

Published Jan 27, 2022 19 min

How do we feel about being called ‘women in tech’?

Published Jan 18, 2022 3 min

Announcing ‘The Intercom Customer Support Trends Report for 2022’