News & UpdatesMegan Moon4 September 2024
News & Updates
All the latest news and updates about Intercom – the product, the company and the people
News & UpdatesBob Wallis14 February 2024Our AI agent Fin now supports your customers in 45 languages
News & UpdatesNiamh O'ConnorDavin O'Dwyer31 January 2024Announcing 'The Ticket' and 'Intercom on Product': Get the content you're looking for
News & UpdatesEoghan McCabe16 January 2024Welcoming our new President, Archana Agrawal
News & UpdatesBob Wallis13 June 2023Everything you need to know about Fin, the breakthrough AI bot transforming customer service
News & UpdatesLiam Geraghty10 May 2023Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers
News & UpdatesRati ZvirawaNick Smith3 May 2023Introducing Workflows – the mission control center for customer service automations
News & UpdatesJuci Kulloi5 April 2023Built for you: Articles Views, new Checklists features, and more
- News & UpdatesJasmine Jaume7 March 2023
Built for you: Workload Management features, Checklists, and more
News & UpdatesKate Sugrue1 February 2023Intercom recognized with 3 TrustRadius 'Best of' awards
News & UpdatesFergal Reid31 January 2023Announcing Intercom's new AI features
News & UpdatesZoe Sinnott25 January 2023Introducing Checklists: The fastest way to turn signups into superusers
- News & UpdatesLiam Geraghty18 January 2023
The future of learning: Meet the edtech companies leading the way
News & UpdatesDavin O'Dwyer28 December 20222022 on Inside Intercom
News & UpdatesKate Sugrue22 December 2022Intercom recognized with 101 badges and awards in G2's Winter Reports 2023
News & UpdatesLiam Geraghty20 December 20222022 in review: Highlights from this year's best conversations
- News & UpdatesDeclan Ivory14 December 2022
How do customers want to talk to businesses? Our new survey reveals what you need to know
- News & UpdatesJasmine Jaume14 December 2022
Our biggest releases of 2022: A next-generation Inbox, our most powerful Messenger yet, and the introduction of tickets
- News & UpdatesJasmine Jaume30 November 2022
Built for you: Increased customizability, workspace security upgrades, custom objects in the Inbox, and more
News & UpdatesNiamh O'Connor8 November 2022Announcing Intercom for Enterprise: A whitepaper exploring how we enable large companies to support their customers