News & Updates

All the latest news and updates about Intercom – the product, the company and the people

News & UpdatesLiam Geraghty13 October 2022
New at Intercom: Unlocking in-product messaging
News & UpdatesNiamh O'Connor13 October 2022
Catch up with New at Intercom, our fall product launch event
News & UpdatesNicole Garrison12 October 2022
Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and more
News & UpdatesOrinna Barton12 October 2022
Announcing even more ways to support your customers: Here’s what’s new at Intercom
News & UpdatesEoghan McCabe6 October 2022
A note from Eoghan McCabe
News & UpdatesSonia Moaiery5 October 2022
Built for you: Inbox updates, customizable conversation assignment, and more!
News & UpdatesAlyssa Smrekar22 September 2022
Intercom named a Strong Performer in Forrester’s 2022 Conversation Automation Solutions New Wave™
News & UpdatesMary Mooshian7 September 2022
Built for you: Tooltips, new support languages, personalized posts, and much more
News & UpdatesAlyssa Smrekar24 August 2022
Registration for our fall 2022 product launch event is now open
News & UpdatesKaren Peacock9 August 2022
Intercom included on the Forbes Cloud 100 for sixth consecutive year
News & UpdatesMaggie Landers3 August 2022
Building a company to be proud of: Intercom recognized as one of the best places to work
News & UpdatesJason Recacho3 August 2022
Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more
News & UpdatesZara Burke25 July 2022
Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services
News & UpdatesLiam Geraghty21 July 2022
Three million downloads and counting: Inside Intercom reaches a podcasting milestone
News & UpdatesDarragh Curran15 July 2022
Hola, bonjour, olá – say hello to new multilingual support in Intercom
News & UpdatesClaire Gunter11 July 2022
Announcing Stripe’s new Intercom integration
News & UpdatesOrinna Barton6 July 2022
Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more
News & UpdatesChris Dalley22 June 2022
Introducing Intercom SMS: Connect, engage, and activate with two-way SMS
News & UpdatesLena Leadbetter22 June 2022
Announcing new next-generation bot capabilities to uplevel your automated support
News & UpdatesNiamh O'Connor15 June 2022
Calling future software engineers: Learn about UL’s equity, diversity and inclusion scholarship, funded by Intercom

News & Updates

New at Intercom: Unlocking in-product messaging

Catch up with New at Intercom, our fall product launch event

Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and more

Announcing even more ways to support your customers: Here’s what’s new at Intercom

A note from Eoghan McCabe

Built for you: Inbox updates, customizable conversation assignment, and more!

Intercom named a Strong Performer in Forrester’s 2022 Conversation Automation Solutions New Wave™

Built for you: Tooltips, new support languages, personalized posts, and much more

Registration for our fall 2022 product launch event is now open

Intercom included on the Forbes Cloud 100 for sixth consecutive year

Building a company to be proud of: Intercom recognized as one of the best places to work

Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more

Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Hola, bonjour, olá – say hello to new multilingual support in Intercom

Announcing Stripe’s new Intercom integration

Built for you: Two-way SMS, a next-generation Inbox, smarter bots, and more

Introducing Intercom SMS: Connect, engage, and activate with two-way SMS

Announcing new next-generation bot capabilities to uplevel your automated support

Calling future software engineers: Learn about UL’s equity, diversity and inclusion scholarship, funded by Intercom