The Intercom Blog

Published Mar 19, 2025 4 min

Built For You Spring ‘25: The future of customer service is calling

At Built For You Spring '25, we show you how Fin AI Agent is redefining what's possible for customer service w… Read more

Francesca Conde

Published Mar 17, 2025 3 min

Response Time: Vol. 42

Published Mar 13, 2025 45 min

An AI-first approach: How RB2B created a lean, scalable support system

Published Mar 11, 2025 6 min

Evolving Intercom’s database infrastructure: Lessons and progress

Published Mar 6, 2025 26 min

Intercom on Product: Designing for clarity

Published Mar 3, 2025 4 min

Response Time: Vol. 41

Published Feb 27, 2025 7 min

Transform gaming support: Give every player VIP-level service with Fin

Published Feb 27, 2025 30 min

Navigating a new era of AI-first customer service

Published Feb 20, 2025 38 min

Why Anthropic chose Fin to transform their customer support

Published Feb 18, 2025 5 min

Trust issues: How to help customers believe your AI agent