The Intercom Blog

Published Nov 9, 2023 30 min

How AI is creating support roles, not taking them

What does that future look like for support teams? And how can you best prepare for the new opportunities and challenges to come? Listen to a panel of industry experts to find out.

Liam Geraghty

Published Nov 8, 2023 33 min

The ultimate marketing technology stack

Published Nov 6, 2023 3 min

Response Time: Vol. 17

Published Oct 23, 2023 4 min

Response Time: Vol. 16

Published Oct 19, 2023 17 min

Training the next generation of support leaders with Peak Support’s Hannah Steiman

Published Oct 17, 2023 6 min

Why brand consistency is key to an excellent help center experience

Published Oct 9, 2023 5 min

Response Time: Vol. 15

Published Oct 4, 2023 23 min

How are customer service metrics changing in the age of AI?

Published Sep 28, 2023 49 min

HubSpot’s Noel O’Reilly on embracing AI in your customer support strategy

Published Sep 25, 2023 2 min

Response Time: Vol. 14