The Intercom Blog

Articles and Podcasts on Customer Service, AI and Automation, Product, and more

Published 41 min

Intercom on Product: Product strategy in the age of AI

In this episode of Intercom on Product, our Co-founder and Chief Strategy Officer Des Traynor and Paul Adams, our Chief Product Officer, discuss how AI is going to transform the software industry, and how startups can identify the best AI opportunities to target vulnerable incumbents.