The Intercom Blog

Published Aug 2, 2022 14 min

Customer retention strategies: 5 best practices & 6 strategies for low churn

Customer retention is more important than ever. Learn the key strategies for improving retention with personalized messaging.

Anna Murphy

Published Jul 28, 2022 26 min

Intercom’s Sanj Bhayro on creating the right foundation to help businesses scale

Published Jul 27, 2022 7 min

Ensuring Intercom’s interoperability for enterprise customers

Published Jul 27, 2022 4 min

4 ways to accelerate sales using the Intercom integration with HubSpot

Published Jul 26, 2022 2 min

What is call deflection?

Published Jul 26, 2022 3 min

What is conversational AI?

Published Jul 26, 2022 3 min

What is a conversion rate?

Published Jul 26, 2022 2 min

What is customer activation?

Published Jul 26, 2022 9 min

4 ways your support team can boost efficiency and do more with less

Published Jul 25, 2022 5 min

Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services