Customer Service

Strategies for providing next-generation service for today’s customers

Published Jan 11, 2024 30 min

CX leader Camille Acey on the evolving dynamics in customer service

CX leader Camille Acey on the evolving dynamics in customer care

Published Jan 10, 2024 3 min

Announcing ‘The Intercom Customer Service Trends Report for 2024’

Intercom Customer Service Trends Report blog hero image

Published Jan 2, 2024 12 min

How to implement live chat support for the best customer experience

Published Jan 1, 2024 17 min

The ultimate customer support tech stack

Published Dec 19, 2023 10 min

52 weeks that changed everything: 2023 on the Intercom Blog

2023 on Intercom Blog – Year in Review

Published Dec 18, 2023 3 min

Response Time: Vol. 20

Response Time_Blog Hero_Javier Muniz 2

Published Dec 14, 2023 58 min

2023 in review: Highlights from this year’s best conversations

Podcast 2023 in Review

Published Dec 13, 2023 2 min

Fin is now in the inbox: Meet your support team’s new AI assistant

Fin in Inbox launch hero

Published Dec 5, 2023 3 min

Support-ify Wrapped: How can support teams make their numbers pop?

How can Spotify Wrapped help your team promote their successes?

Published Dec 4, 2023 3 min

Response Time: Vol. 19

Response Time: Vol. 19 blog hero image