Customer Service

Published Apr 3, 2025 16 min

Gaming support economics: A guide to maximizing ROI in the AI agent era

Published Mar 27, 2025 39 min

The hidden cost of misdiagnosing customer issues (and how AI can help)

Published Mar 19, 2025 4 min

Built For You Spring ‘25: The future of customer service is calling

Published Mar 17, 2025 3 min

Response Time: Vol. 42

Published Mar 13, 2025 45 min

An AI-first approach: How RB2B created a lean, scalable support system

Published Mar 3, 2025 4 min

Response Time: Vol. 41

Published Feb 27, 2025 7 min

Transform gaming support: Give every player VIP-level service with Fin

Published Feb 27, 2025 30 min

Navigating a new era of AI-first customer service

Published Feb 20, 2025 38 min

Why Anthropic chose Fin to transform their customer support

Published Feb 18, 2025 5 min

Trust issues: How to help customers believe your AI agent