Engineering
6 min read
How engineers can make an impact outside the code editor
Product engineers are experts at identifying, understanding and solving problems. But not all problems are solved in the code editor.
Engineering
If shipping is your heartbeat, you're in the right place
Latest
Engineering
6 min read
Overcoming uncertainty: Why we need to redefine confidence for the workplace
Product & Design
32 min listen
Intercom on Product: The principles behind how we build
Product & Design
3 min read
Foundations to build on: Intercom’s principles for building product
Engineering
9 min read
Hope for the best or prepare for the worst? How we manage critical incidents at Intercom
Engineering 6 min read
Why continuous deployment just keeps on giving
Deploying new code quickly and automatically is fundamental to how we build product at Intercom. We’ve been doing it since…
Engineering 7 min read
Hot button issue: Improving accessibility in the Messenger
Making the web truly accessible for everyone depends on sweating a lot of details, and when you get those details right, the benefits can be felt far and wide.
Engineering 7 min read
How to prepare for engineering interview assignments
Take-home tests are typical for engineer interviews to help us assess technical abilities. Here are some tips on submitting a strong take-home test.
Engineering 19 min watch
Alignment on great product teams
To move quickly towards a mission, the core attributes of product teams – strategy, design and engineering – need to be well aligned. But how do you achieve that alignment and what happens when you don’t?
Engineering 11 min read
How to prepare for software engineering interview questions
If you are a graduate software engineer and preparing for your first job interviews, here are some tips that you can use to set yourself up for success.
Podcasts & Videos
Engineering
39 minute listen
Reddit’s Nick Caldwell on engineering leadership
Engineering
29 minute listen
Edmond Lau and Jean Hsu on engineering more leaders and better working relationships
Engineering
8 minute watch
The key to having impact as an engineer? Empathy
Engineering
9 minute watch
