Well thought-out engineering processes are an asset to any company – but if they aren’t being updated regularly, these processes can start to slow you down.
Engineering 8 min read
As an Intercom engineer, you’re given all the support you need to make a real impact, fast. Here, we explore what makes engineering at Intercom different.
Engineering 7 min read
In December, we announced European data hosting, the result of one of Intercom’s biggest ever infrastructure projects. We’re continuing to expand Intercom globally, and these five lessons we learned while building out the infrastructure will be invaluable.
Engineering 27 min listen
We’ve told you all about our products and features and the launches we’re excited about. Now, we take you behind the scenes and introduce you to the work of the people who make it happen.
Engineering 6 min read
Alert fatigue is a common problem among engineering teams. Ask these eight questions to develop a more sustainable alerting strategy.
Engineering 5 min read
As your company grows, so do your infrastructure costs. How can you maximize your returns while scaling your infrastructure to meet demand?