News & Updates7 September 2022
Blog
Articles and Podcasts on Customer Service, AI and Automation, Product, and more.
Engineering6 September 2022Intercom's product principles: Building in small steps to deliver maximum customer value
Customer Engagement26 August 2022What are push notifications and why do marketers need them?
News & Updates24 August 2022Registration for our fall 2022 product launch event is now open
- Customer Service23 August 2022
Drive retention from customer support with 4 easy steps
Customer Engagement22 August 20224 ways to personalize your marketing messaging and boost engagement
Product & Design17 August 2022Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams
Customer Service16 August 2022In-context or out of touch: The future of online customer service
- Customer Service11 August 2022
Announcing our new guide 'Supercharge Your Support: How In-context Support Can Boost Your Bottom Line'
Product & Design10 August 2022Intercom’s product principles: Shaping the solution to maximize customer value
- News & Updates9 August 2022
Intercom included on the Forbes Cloud 100 for sixth consecutive year
- Product & Design9 August 2022
Valuable insights at the right time: Determining the ideal level of design fidelity for user testing
Customer Engagement7 August 2022What is customer acquisition cost and why does it matter?
- News & Updates3 August 2022
Building a company to be proud of: Intercom recognized as one of the best places to work
- News & Updates3 August 2022
Built for you: Dynamic Content, granular subscriptions, Surveys upgrades, and more
- Customer Engagement2 August 2022
Customer retention strategies: 5 best practices & 6 strategies for low churn
Engineering27 July 2022Ensuring Intercom’s interoperability for enterprise customers
- Customer Engagement27 July 2022
4 ways to accelerate sales using the Intercom integration with HubSpot
- 26 July 2022
What is customer activation?
- 26 July 2022
What is conversational AI?