The Intercom Blog

Published Feb 20, 2024 3 min

Want to keep your customers? AI can help

Do you want to be the company making your customers relive the old days of support, or the one delighting them with a futuristic support experience?

Ruth O'Brien Bobby Stapleton

Published Feb 19, 2024 5 min

Response Time: Vol. 22

Published Feb 15, 2024 27 min

The Ticket: Simon T. Bailey on the platinum service principles that create lifelong customers

Published Feb 14, 2024 3 min

Our AI agent Fin now supports your customers in 45 languages

Published Feb 13, 2024 15 min

Defining customer support in 2025: Why it’s key to your long-term success

Published Feb 8, 2024 27 min

Intercom on Product: How to design standout products in an AI world

Published Feb 6, 2024 3 min

What I’ve discovered implementing an AI-driven customer service strategy

Published Feb 6, 2024 3 min

Response Time: Vol. 21

Published Feb 2, 2024 6 min

10 engineering lessons from 6 years at Intercom

Published Feb 1, 2024 27 min

Crossing the threshold: Exploring Intercom’s Customer Service Trends Report for 2024