Fin

Terms & Policies

Intercom Podcast Offer

Effective June 8, 2026

Intercom Podcast Acquisition Offer

$500/mo of Fin credits + 90% off Seats for 3 Months — Terms & Conditions

These Offer Terms apply to Intercom's Podcast Acquisition promotional offer (the "Offer"). By redeeming or using the Offer, you agree to these Offer Terms and Intercom's Terms of Service and incorporated policies.

1. Offer Summary

Subject to the requirements below, eligible new self-serve customers who sign up may receive:

(a)90% off Seats on an eligible plan for up to 3 months as further described below; and

(b)up to $500 USD worth of Fin outcomes per calendar month for up to 3 months as further described below. Fin outcomes will be charged at then-current pricing set forth on Intercom's pricing page.

2. Eligibility

You are eligible only if:

  • You are a new customer (first-time paid subscription for the billing entity); and
  • You purchase via self-serve checkout on Intercom's website; and
  • You access the Offer through the eligible redemption method described below; and
  • You select an eligible plan: Essential or Advanced plans only. The Expert plan is not eligible for this Offer.

3. Claim Window

Redeem within 180 days of receiving access to the Offer via the partner link or code (the "Claim Window"). The Claim Window expires 180 days from the date the partner link or code was made available to you. Once the Claim Window expires, the Offer is no longer available.

4. What "90% off Seats Period" Means

  • The "90% off Seats Period" starts on the date you complete checkout during the Claim Window and lasts for 3 months from that date, unless earlier terminated as set forth herein.
  • During the 90% off Seats Period, charges for Seats on an eligible plan are reduced by 90% (excluding taxes/fees).
  • Add-ons charges, usage-based charges, taxes, and fees are not included in the Offer except as explicitly stated in these Offer Terms.

5. What the Included Fin Outcomes Means

In addition to the 90% off Seats Period described above, eligible customers will receive a monthly Fin outcomes credit of up to $500 USD per calendar month for three (3) consecutive months beginning on the date you complete checkout during the Claim Window (the "Fin Outcomes Period"). The following conditions apply to the included Fin Outcomes:

  • A credit of up to $500 USD/contract month applies to Fin outcome charges as defined in Intercom's then-current Fin pricing documentation (https://www.intercom.com/pricing).
  • The credit for eligible Fin outcome charges will be applied automatically to your account each calendar month if and until it is exhausted. Any Fin outcome charges in excess of $500 USD in a given contract month will be billed at standard Fin pricing rates and automatically charged to the credit associated with your account.
  • Unused monthly credit(s) will not roll over to subsequent months.

6. Renewals at Standard Pricing

  • The 90% off Period and Fin Outcomes Period each last 3 months starting from the date you complete checkout during the Claim Window, unless earlier terminated as set forth herein. The 90% off Seats Period and Fin Outcomes Period run concurrently and end on the same date, regardless of whether the full credit has been used in any given month.
  • After the 90% off Seats Period and Fin Outcomes Period ends, the subscription will automatically renew based on the number of Seats active on the plan selected as of the expiration of the 90% off Seats Period and be billed at standard list price set forth on Intercom's pricing page unless you disable Fin and/or cancel your subscription in accordance with Intercom's Terms of Service.

7. Redemption Method

The Offer is distributed via a unique link. Eligible customers who access the Offer through this link and complete self-serve checkout on Intercom's website will have the Offer applied automatically to their subscription. Intercom controls all eligibility and redemption rules. Intercom's determination of eligibility at checkout is final.

8. Restrictions

  • Limit one (1) Offer redemption per eligible workspace/billing entity.
  • Not combinable with other discounts and promotions, unless explicitly permitted in writing by Intercom.
  • No cash value; non-transferable; non-refundable except as required by applicable law.

9. Fraud/Abuse; Modification or Termination

The Offer is subject to your compliance with the Intercom Terms of Service and Acceptable Use Policy. Intercom may suspend the Offer (in whole or in part) if it reasonably suspects misuse or abuse. Intercom may void redemptions, withhold the benefit and/or suspend access if Intercom reasonably suspects fraud, misuse, or eligibility violations. Intercom may modify, suspend, or terminate the Offer at any time, provided that Intercom will not modify or terminate this Offer for a customer who has already completed checkout and is within an active 90% off Seats Period or Fin Outcomes Period.

10. Taxes

You are responsible for any taxes associated with your purchase. The Offer applies before taxes unless stated otherwise.

11. Automatic Renewal — Important Notice

AUTOMATIC RENEWAL NOTICE: Your Intercom subscription will automatically renew at the end of the 90% off Seats Period and Fin Outcomes Period at Intercom's then-current standard list price, without further notice (except as otherwise required by applicable law), unless you cancel before the renewal date in accordance with Intercom's Terms of Service. You can cancel at any time by visiting your account settings.

Residents of US states with automatic renewal laws, by purchasing this subscription you acknowledge that:

(a)these automatic renewal terms have been presented to you clearly before purchase;

(b)your subscription will automatically renew at Intercom's then-current standard list price after the 90% off Seats Period and Fin Outcomes Period ends; and

(c)you may cancel at any time before the applicable renewal date to avoid being charged at the standard rate. Cancellation instructions are available at intercom.com/help.

Residents of the European Union and United Kingdom: This paragraph constitutes the pre-contractual information required under applicable consumer protection law. Your subscription will renew automatically at Intercom's then-current standard list price following the end of the 90% off Seats Period and Fin Outcomes Period. You have the right to cancel your subscription at any time before the renewal date. Details of your right to cancel and how to exercise it are set out in the Intercom Terms of Service and at intercom.com/help.

12. Partner Disclaimer

This Offer is provided by Intercom and advertised by independent third parties. These independent third parties are not a party to these Offer Terms. Intercom is not responsible for any representations, statements, or claims made by these third parties or any other third party about this Offer. In the event of any conflict between information provided by these third parties and these Offer Terms, these Offer Terms shall prevail.

13. Governing Law

These Offer Terms are governed by the same governing law and dispute resolution provisions set out in the Intercom Terms of Service, which are incorporated herein by reference.