Onboarding isn’t a metric, it’s an outcome. This book shares the most valuable lessons we’ve learned from onboarding tens of thousands of customers.
- How to make a great first impression
- A framework for creating your onboarding strategy
- How to design your onboarding flow and narrative
- How to show users continuous value and increase retention
- Ideas for scaling up and taking your onboarding to the next level
- And much, much more