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Intercom on Onboarding

Onboarding isn’t a metric, it’s an outcome. This book shares the most valuable lessons we’ve learned from onboarding tens of thousands of customers.

You’ll learn:

  • How to make a great first impression
  • A framework for creating your onboarding strategy
  • How to design your onboarding flow and narrative
  • How to show users continuous value and increase retention
  • Ideas for scaling up and taking your onboarding to the next level
  • And much, much more
Previous book
Intercom on Sales
Intercom on Sales

An exclusive look at the sales plays that have helped us scale a billion dollar business.

Next Flipbook
Intercom on Marketing
Intercom on Marketing

Dozens of lessons that helped us grow from zero customers to more than 30,000.