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Customer success stories

Customer success is our success

Discover how businesses like yours use Intercom to acquire, engage, and support customers.
Customer success is our success
Trusted by 25k businesses
AmazonMetaSynthesiaAtlassianInterLiving SpacesUdemyMicrosoftNotioneToroNew RelicMedallia
AmazonMetaSynthesiaAtlassianInterLiving SpacesUdemyMicrosoftNotioneToroNew RelicMedallia
Bailey NelsonAngiMonzoNuulyCode for AmericaH&R BlockOutschoolQontoStuartAmplitudeTrueCommerceHostinger
Bailey NelsonAngiMonzoNuulyCode for AmericaH&R BlockOutschoolQontoStuartAmplitudeTrueCommerceHostinger
Fresh TechnologySmartly.ioVendFrame.ioCulture AmpSpendeskCodaMonotypeXeroAppliances Online
Fresh TechnologySmartly.ioVendFrame.ioCulture AmpSpendeskCodaMonotypeXeroAppliances Online
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Scaling support: How Synthesia meets the needs of a fast-growing customer base with Intercom's AI-powered chatbot, Fin.

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A conversation with Bailey Nelson: Leveling up customer service with AI and automation.

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Fresh Technology's journey to first-class support.

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Hospitable uses Intercom’s AI-powered chatbot Fin to delight customers with lightning-fast support.

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Wolt manages over a million conversations weekly and keeps response time under 60 seconds with Intercom.

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A conversation with trumpet: Leveraging omnichannel messaging to proactively support customers and drive product adoption.

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Zip saved $500k in under 7 months and creates delightful experiences with Intercom.

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Webex Events uses Intercom to provide stellar support, create world-class customer experiences, and drive more leads.

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A conversation with Fathom: Providing award-winning customer service.

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Inter efficiently manages 60k customer conversations daily and keeps FRT under a minute with Intercom.

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Simply (formerly JoyTunes) reduced response times by 99% and creates joyful support experiences for millions of learners

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Coda achieves over 95% CSAT and creates personalized experiences at scale with Intercom.

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Rebag unified its online and in-store shopping experiences to delight customers with Intercom.

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Amplitude powers data-driven, personalized experiences at scale and saved $1 million with Intercom.

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Motosumo achieves 93% CSAT and doubled its trial-to-paid conversion rate with Intercom.

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