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FORRESTER STUDY

Why conversational support is now a must-have

Personalized, messenger-based support is critical to stay competitive. See why—and how—world-leading companies are moving to conversational support.
Personalized, messenger-based support is critical to stay competitive. See why—and how—world-leading companies are moving to conversational support.

See how support is changing

You’ll discover:

  • Why messenger-based support is here to stay

  • How customer support expectations are changing fast

  • What competitive benefits businesses are seeing with conversational support

30,000+ companies are delivering conversational experiences with Intercom