More reasons to love working here
  • Be an owner

  • Be resourceful

  • Thrive under pressure

  • Give feedback fearlessly

  • Connect personally, with empathy

  • Practice patience

  • Nailing your customer support interview at Intercom

  • Getting your company’s tone of voice right is incredibly important

  • Getting M.O.R.E. from your support team: a 4-step framework for boosting morale

  • The biggest challenges facing support teams right now (and how to solve them)