Personal touches, at scale
Customer data platform
A data platform where personal experiences add up
Intercom gives you key insights into customer behavior, so you can pack more CSAT into every interaction—and get more growth out of them, too.
Synced across your tech stack
We make it easy to integrate customer data from your entire tech stack, so your team can always access a customer’s most recent history.
Data that makes a difference
Get a complete picture of every customer right when you need it, including their business type, location, spend, and more.
Target customers by the actions they take (or don’t take) in your app.
Prioritize and route customer conversations by attributes, like topic or urgency.
Track custom data that’s unique to your business, like pricing plan or product type.
Grow with data-driven customer experiences