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Customer data platform

The data you need to make things personal

Never have a generic customer conversation again. Combine your customer and behavioral data so that you can personalize every interaction.
Never have a generic customer conversation again. Combine your customer and behavioral data so that you can personalize every interaction.

Unite your customer data

Intercom makes it easy to integrate data from your entire tech stack, so your team can always access a customer’s most up-to-date history.

See what you can do

  • Company data

    Get a complete picture of every customer right when you need it, including their business type, location, spend, and more.

  • Behavioral data

    Target customers by the actions they take or don’t take in your app.

  • Conversation data

    Prioritize and route customer conversations by attributes like topic or urgency.

  • Custom data

    Track custom data that’s unique to your business, like pricing plan or product type.

Provide personal touches at scale