New

The Business Messenger, reimagined.

Accelerate your growth with the only Messenger designed for more than just chat.

Thanks! We’ll send you an email to help you get started.
Free 14-day trial
Easy setup
Cancel any time
Already a customer? Log in
Triangle

Customizable home screen New

Tailor personalized experiences for leads and customers when they open the Messenger.
Cone

Messenger apps New

Complete actions in the Messenger seamlessly with a growing library of apps.
Twist

Extensible platform New

Create your own apps to suit your unique workflows – and enable entirely new ones.

Turn more of your hard-earned visitors into leads

Let the Messenger do the work for you with targeted messages and a customizable home screen.

Lead capture apps New

Acquire leads with engaging content and calls-to-action on your home screen.
Lead capture apps

App-enabled auto messages

Target leads with interactive messages based on behavior, referral URL and more.
Coming May 18

Messenger visibility options

Choose which visitors see the Messenger, when and where.
See more features

Grow your pipeline, not your workload

Automatically get qualified leads with Operator bot, then convert them seamlessly from the Messenger.

Bot-powered meeting scheduling

Get meetings with high value leads in your calendar automatically.

Automatic lead qualification

Let Operator bot qualify leads for you, so you can focus on converting.

Book demos, start calls New

Convert leads without leaving the Messenger with intuitive apps.
Demos calls

Intelligent lead routing

Auto-route leads to specific people or teams, or evenly distribute them.
See more features

Empower customers to help themselves

Help customers get answers fast - sometimes without even starting a conversation.

Self-service answers New

Let customers find and view answers from your help center in the Messenger.

Proactive support New

Keep users updated on outages, announcements and more on your home screen.

Take actions in the Messenger New

Let customers upgrade, check orders and more in a click.
Actions
See more features

And a truly extensible platform

Build your own Messenger apps in a matter of hours – for just your team, or for the whole world.

Learn more
“We built an invoice app in less than a day. Immediately, our support experience improved because our customers got information they needed faster.”
James Peter, Founder
ChargeDesk
Chargedesk
“Our app lets Intercom users provide a better customer experience by letting prospects call sales reps directly from the Messenger. Building was a very smooth process.”
Maïa Metz, VP of Product
Aircall
Aircall
<
>
“Our app lets Intercom users provide a better customer experience by letting prospects call sales reps directly from the Messenger. Building was a very smooth process.”
Maïa Metz, VP of Product
Aircall
Aircall
“We built an invoice app in less than a day. Immediately, our support experience improved because our customers got information they needed faster.”
James Peter, Founder
ChargeDesk
Chargedesk